The Toots Shor Store.
Secure Online Orders
We use PayPal to handle all of our Credit Card transactions. With built in fraud protection and 128-bit SSL encryption, PayPal's shopping cart is extremely safe to use and your payment information is protected. PayPal also insures your transaction up to $100,000 against fraud.
Shipping and Order Processing
Our normal shipping and order processing days are Monday through Friday, excluding Holidays. Orders submitted prior to 2PM US east coast time generally ship the same day. Orders submitted after 2PM Eastern Time are shipped the following business day.
Returns and Exchanges are performed happily under the following conditions: All items must be received in new, unused condition (and in original packaging, please) within 30 days of purchase date. Custom orders, discontinued or Bargain Basement closeout items excluded. Apologetically, we cannot be responsible for lost or damaged return packages and shipping charges are not included on refunds. Ship to: RETURNS, c/o The NEW YORK FIRST Company, 373 Enfield Falls Road, Ithaca, NY 14850.
We believe that privacy is a basic American value. E-mail communications to tootsshor.com are accessible only by designated recipients. Your personal information and e-mail address will not be shared for marketing purposes with anyone. And, you may instruct us to delete your information from our records at any time.
The NEW YORK FIRST Company © 2019